Ingrid Lace Bra

Teri Lingerie uses standard shipping on orders under $40. Orders over $40 ship free. Shipping in the continental US only at this time.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and you will be responsible for return shipping. At this time we only accept returns for items that arrive damaged. We are unable to accept returns for any other reason. 

To start a return, you can contact us at tlc@terilingerie.com.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at tlc@terilingerie.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.