Teri Lingerie FAQ
WBENC Certification verifies that a business is at least 51% woman-owned, operated, and controlled. It requires extensive documentation and a site visit.
It's the gold standard for women-owned certification and is recognized by Fortune 500 companies and government agencies.
Teri Lingerie has nearly 50 years of expertise. We've produced high-quality undergarments for major brands — so you may have worn our undies already, just under a different name!
We chose to elevate our own brand to bring those same beloved designs directly to you at more affordable prices.
We use soft, durable fabrics chosen for comfort and longevity. Full fabric details are listed on each product page.
Always follow the garment's care label.
Potentially — cotton can shrink if washed or dried on high heat. Our cotton is not chemically pre-shrunk, making it a more natural, skin-friendly choice, but this means it may shrink if not cared for properly. For best results, wash in cold water and line dry.
Orders are shipped via USPS Ground Advantage unless another method is selected.
Standard U.S. shipping typically takes 3–5 business days. West Coast shipments often arrive sooner.
International shipping varies by DHL method. You'll receive a tracking email as soon as your order ships.
Yes! We offer free shipping on all U.S. orders over $70. Orders under $70 ship via USPS Ground Advantage unless another option is selected at checkout.
International orders ship via DHL and all duties and taxes are included.
Every brand sizes differently. Check our size chart for the most accurate fit.
Remember: panty size does not equal pant size, the same way that shoe size does.
The Betsy fits just like the discontinued Vanity Fair Lollipop — no need to size up or down.
Note: 100% cotton can shrink if washed or dried on high heat.
Most customers find that the Plain Jane runs smaller than Vanity Fair. Many people size up one or two sizes. Always check our size chart.
We want you to love your order! If you need to return something, here’s how it works:
30-Day Return Window
You have 30 days from delivery to request a return.
Keep It in Tip-Top Shape
Items must be:
- Unworn, unwashed, and unused
- In the same condition as received
- With original tags attached (if applicable)
Return Options
- Refund to your original payment method: $7.00 flat rate return shipping fee applies.
- Store credit: No return shipping fee + get 5% extra credit! It’s our way of saying thanks for keeping the shopping spirit alive.
- Damaged or incorrect items: We’ll cover return shipping for free and make it right.
How to Start a Return
Access your customer account here to initiate your return.
Important Notes
- Final sale items cannot be returned
- Shipping charges are non-refundable
- Return labels are available for U.S. customers only. International customers must provide their own label
If you email tlc@terilingerie.com right away, we'll do our best to update or cancel before it ships.
Our best seller is the Plain Jane nylon panty (style 331) — known for comfort, softness, and reliability.
Designed by our in-house U.S.-based design team and produced with certified partners in India, Bangladesh, and China.
Certifications include BSCI, Oeko-Tex, GOTS, and GRS.